Trust Center
← Policies
Security

Risk Management Policy

Risk Management Policy

Policy Owner: Paul Jones
Version: 2.1
Effective Date: 2021-07-06
Last Reviewed: 2026-02-24


1. Purpose

To ensure that information security and operational risks are identified, evaluated, and managed in a manner proportionate to the size and complexity of Crystal Project Inc.


2. Scope

This policy applies to:

  • Information systems and infrastructure
  • Customer data
  • Business-critical processes
  • Third-party vendors and service providers
  • Software development and deployment practices

3. Risk Management Principles

Crystal Project applies a pragmatic, risk-based approach to security governance.

Risk management activities include:

  • Identification of security and operational risks
  • Evaluation of likelihood and impact
  • Prioritization of remediation efforts
  • Documentation of significant risks and treatment decisions
  • Periodic review by leadership

Risk evaluation considers potential impact to:

  • Confidentiality
  • Integrity
  • Availability
  • Privacy
  • Regulatory obligations
  • Business continuity

4. Risk Identification Sources

Risks may be identified through:

  • Annual third-party penetration testing
  • Vulnerability scanning and monitoring tools
  • Security incident postmortems
  • Formal tabletop exercises conducted regularly (at least annually)
  • Vendor risk reviews
  • Software design and architecture reviews
  • Operational experience and engineering judgment

Tabletop exercises are used to evaluate incident readiness, identify gaps, and improve response procedures.


5. Risk Evaluation

Identified risks are assessed based on:

  • Likelihood of occurrence
  • Potential operational or security impact
  • Exploitability
  • Exposure of customer or sensitive data
  • Reputational or contractual implications

Risk scoring may be qualitative or quantitative depending on context.

Management retains discretion to adjust automated or third-party severity ratings based on contextual risk.


6. Risk Treatment

For each significant risk, one of the following responses may be selected:

  • Mitigate
  • Accept
  • Transfer
  • Avoid

Material risks and their treatment decisions are documented.

Risk remediation prioritization considers:

  • Severity
  • Resource availability
  • Operational impact
  • Customer commitments

7. Risk Review and Oversight

Risk posture is reviewed periodically by leadership.

Formal reviews may occur in conjunction with:

  • Annual penetration testing
  • Tabletop exercises
  • Security reviews
  • Audit preparation
  • Strategic planning discussions

Significant risks are communicated to executive leadership as appropriate.


8. Continuous Improvement

Security incidents, tabletop exercises, and postmortems are used to:

  • Identify systemic weaknesses
  • Improve controls
  • Update policies and procedures
  • Reduce recurrence risk

Lessons learned are incorporated into operational practices.


9. Exceptions

Exceptions must:

  • Be documented
  • Include justification
  • Be approved by the Policy Owner

10. Violations and Enforcement

Violations may result in:

  • Corrective action
  • Disciplinary measures
  • Termination of engagement where appropriate

11. Review and Revision History

| Version | Date | Description | Author | |----------|------------|-------------|----------| | 1.0 | 2021-07-06 | Initial Version | Jona Morua | | 2.1 | 2026-02-24 | Simplified and aligned to operational practice | Paul Jones |